I am glad that many people also see this as big an issue as I saw it when I first came across it on Thursday. I do have a IT background, but it surely doesn't take a genius to realise that if you know the password, you can change the username (being numeric it's easy) and gain access to other peoples' information.
I did speak to SEN about this yesterday, but it was a matter of last resort. I made three calls to the Club on Thursday, to the Shop (who referred me to the Membership Department), the Membership Department who claimed it wasn't a real issue of concern, and finally Ian Coutts who agreed it was an issue of concern, and was going to contact the AFL on Thursday. Come Sunday with no change, I had the opportunity to mention this to Tony from SEN.
I know there are some who will think that my decision was not wise - it attacks the club, embarrasses them and leaves them open for ridicule. However, they had two business days in which to correct this. No action was taken. Finally, after the media has picked up the story, the club is forced into action.
HOWEVER - let me stress - they have not corrected the problem. From the Carlton website, if you click on the Carlton Shop link, and then click Login along the top of the shop website, you can still enter in membership numbers and passwords. In this respect - nothing has changed. The flaw is still there and you are still able to obtain the personal information of other members.
I do NOT advocate that you do this. I brought this to the attention of SEN only to force the club to act on this issue. My information was available, your information is available. It's not acceptable.
I am concerned SEN released the password over the radio (despite the fact it was actually on the website) and I will mention this to Tony next opportunity I get.
I am not associated with the Board in any respects, nor any camp for or against any "tickets". I am a member of Carlton, and have been since 2000. I came across this whilst renewing my membership for next year. I encourage you to call the club and ask to speak to Ian Coutts until this issue is corrected. Removing links to the membership page doesn't remove the links and flaws in the Online Shop.
P.S. I spoke to someone I know who is a Collingwood fan, cause I wanted to see if they had done the same thing. Unfortunately, they hadn't. I would have used Collingwood as an example if they had!
